http://blown-wish.livejournal.com/ ([identity profile] blown-wish.livejournal.com) wrote in [personal profile] rachel_riecheru 2011-05-29 11:40 am (UTC)

Ugh. "Genius" bars are bullshit. Hands down. Whenever we have technical problems we go to MacSurfer (macsurfer.com) and sure enough it's a glitch thousands of others have had- like the home button. Thing is they will never admit an apple product is deffective. They will blame a user and then try to make you feel taken care of by just switching up the product. Nice solution but apple is just a company and every company makes products with some level of deffect. Just say they have a software glitch if they have a software glitch! My god, is an ultrasensitive home button really what they want to claim????

Macs have never been the kind of computer a user could soup up too much. But these days you can't even update RAM yourself. RAM. Srsly?!?? Oh, in the old days, back when it was OS 8.5, the souping up was done with software. We used to have all these third party OS extensions. Anymore? Hell. No. No way. Who are we to fiddle with unix? Take it to the genius bar and they'll tell you you're just using it wrong.

What's the old joke? That's not a bug, that's a feature.

One time my dad noticed his Internet connection got slower in the afternoon. I told him this was because more people were home and using their internets. This wasn't a good enough explanation. So he called the Apple store and they told him to pack up his 21" iMac and drive it twenty miles to their storefront. And guess what they did? They told him the same thing I did after making him wait for an hour "testing" his computer! Nevermind that he didn't call the cable company or have his modem looked at. Nevermind that they didn't rec this. They were only interested in looking awesome.

And the worst part? He called me just to let me know how awesome they were. Facepalm.

I hate the genius bar. Hate it. It's nonsense.

I once went into an Apple store and heard a "genius" declare there was a hard drive in an iPod Touch. Hard drive. In a Touch. Really.



Post a comment in response:

This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting